ZenInk Privacy Policy
Effective Date: 08/01/2025
ZenInk (“we,” “our,” “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, make a purchase, or engage with our services.
1. Information We Collect
We may collect the following types of information:
Personal Information: Name, email address, phone number, billing/shipping address, and payment details.
Order Information: Product preferences, artwork files, embroidery or printing specifications.
Technical Information: IP address, browser type, cookies, and usage data when visiting our website.
Business Information (if applicable): Company name, tax ID, or other details necessary for invoicing.
2. How We Use Your Information
We use collected information for:
Processing and fulfilling orders.
Communicating about quotes, proofs, shipping, and customer service.
Improving our products, services, and website.
Marketing communications (only with your consent).
Meeting legal and tax obligations.
3. Sharing of Information
We do not sell or rent your personal information. We may share your information only in these limited cases:
Service Providers: Trusted partners (such as shipping carriers, payment processors, or design platforms) who help us deliver services.
Legal Compliance: When required by law, regulation, or legal process.
Business Transactions: In the event of a merger, acquisition, or sale of assets.
4. Cookies & Tracking
Our website may use cookies to improve user experience, track site usage, and enable secure checkout. You can disable cookies in your browser, but some features may not function properly.
5. Data Retention
We retain your information only as long as necessary to provide services, comply with legal requirements, and resolve disputes.
6. Your Rights
Depending on your location, you may have the right to:
Access, correct, or delete your personal information.
Opt out of marketing communications.
Request a copy of the data we hold about you.
7. Security
We take reasonable precautions, including encryption and secure servers, to safeguard your data from unauthorized access, disclosure, or misuse.
8. Children’s Privacy
Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children.
9. Updates to this Policy
We may update this Privacy Policy from time to time. Updates will be posted on our website with a new effective date.
10. Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact us:
ZenInk
PO BOX 2175
Cookville, TN 38502
Email: [email protected]
Phone: 931-229-4299.